Last updated June 18, 2026
These Terms of Service govern your access to and use of the services provided by Bluq Technologies Private Limited (doing business as BluQ), including our web application, APIs, and related services (collectively, the "Services"). By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services. Questions? Contact us at aishna@bluq.ai or kalyani@bluq.ai.
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity.
These Terms constitute a legally binding agreement between you (or the organisation you represent) and Bluq Technologies Private Limited, a company incorporated under the laws of India.
BluQ is an AI-powered construction site management platform that provides, among other features:
We reserve the right to modify, suspend, or discontinue any part of the Services at any time with reasonable prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
To use the Services, you must:
You are responsible for all activity that occurs under your account. You must notify us immediately at aishna@bluq.ai or kalyani@bluq.ai if you suspect unauthorised access to your account. We are not liable for any loss arising from your failure to keep your credentials secure.
One account may represent one organisation ("Workspace"). Multiple users within an organisation may be added as Workspace members subject to your subscription plan.
Access to the Services is provided on a subscription basis. By subscribing, you authorise us to charge your chosen payment method on a recurring monthly or annual basis, as selected at the time of subscription.
Billing. Subscription fees are billed in advance at the start of each billing period. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.
Price changes. We reserve the right to change subscription fees. We will give you at least 30 days' written notice before any price change takes effect. Continued use of the Services after a price change constitutes acceptance of the new fees.
Taxes. Subscription fees are exclusive of applicable taxes. You are responsible for all applicable taxes, including GST, VAT, or other taxes levied in your jurisdiction.
Late payment. If payment is not received within 7 days of the due date, we reserve the right to suspend access to the Services until payment is made in full.
Free trials. If we offer a free trial, access to paid features will require a valid subscription at the end of the trial period. We reserve the right to modify or cancel free trial offers at any time.
You agree not to use the Services to:
We reserve the right to suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated this Acceptable Use Policy.
BluQ IP. All rights, title, and interest in and to the Services, including all software, algorithms, user interfaces, documentation, and AI models, remain exclusively with Bluq Technologies Private Limited. These Terms do not grant you any ownership rights in the Services.
Licence to use. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes during your subscription period.
Customer IP. You retain all rights to the data, files, schedules, and content you upload to the Services ("Customer Data"). You grant us a limited, non-exclusive licence to process Customer Data solely to provide the Services to you.
Feedback. If you provide us with suggestions, ideas, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free licence to use such feedback without restriction or compensation to you.
Ownership. You own all Customer Data you upload or generate through the Services. We process Customer Data as a data processor acting on your instructions, as further described in our Privacy Policy.
Your responsibilities. You are solely responsible for ensuring that you have all necessary rights and permissions to upload Customer Data to the Services, including any project data, schedules, photographs, or employee information. You represent that Customer Data does not violate any third-party rights or applicable law.
Data security. We implement commercially reasonable technical and organisational measures to protect Customer Data. However, you acknowledge that no system is completely secure and we cannot guarantee absolute security.
Data on termination. Upon termination of your account, we will retain your Customer Data for 90 days to enable data export, after which it will be permanently deleted in accordance with our Privacy Policy.
Aggregated data. We may use anonymised, aggregated, and de-identified data derived from your use of the Services to improve our platform, train models, and develop new features. Such data will not identify you or your organisation.
BluQ uses the WhatsApp Business API operated by Meta Platforms Inc. to facilitate site check-ins and automated communications between your organisation and your site engineers.
Your obligations. You are responsible for:
Third-party terms. Use of the WhatsApp integration is also subject to Meta's terms of service and privacy policy. We are not responsible for any interruption, modification, or discontinuation of WhatsApp services by Meta.
The Services include AI-powered features that generate schedules, reports, delay predictions, and other outputs based on data you provide ("AI Outputs").
Advisory only. AI Outputs are provided for informational and advisory purposes only. They do not constitute professional engineering, legal, or project management advice. You are solely responsible for evaluating, verifying, and acting on any AI Output. BluQ does not warrant the accuracy, completeness, or fitness for purpose of any AI Output.
Financial features. Where the Services include financial management features (such as budget tracking, cost forecasting, or payment scheduling), a distinction applies: data you manually enter or import (actual costs, invoices, contract values) constitutes your own records and remains your responsibility to verify for accuracy. AI-generated financial forecasts, cost predictions, and budget optimisation suggestions derived from that data are advisory only and do not constitute financial advice. You should not make binding financial commitments or contractual decisions based solely on AI-generated financial outputs without independent verification.
No reliance. You agree not to make critical project decisions, issue contractual notices, or take legal or financial action based solely on AI Outputs without independent verification. Any decisions made on the basis of AI Outputs are made at your own risk and judgment.
Third-party AI processing. AI features are powered in part by Anthropic's Claude models. By using AI features, you acknowledge that relevant data will be transmitted to Anthropic for processing in accordance with their privacy policy.
Each party may disclose confidential information to the other in connection with the Services. "Confidential Information" means any information that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to: (a) hold the other's Confidential Information in strict confidence using at least the same degree of care it uses for its own confidential information (but no less than reasonable care); (b) not disclose Confidential Information to third parties without prior written consent; and (c) use Confidential Information solely to exercise rights or fulfil obligations under these Terms.
These obligations do not apply to information that: (i) is or becomes publicly available through no fault of the receiving party; (ii) was known to the receiving party before disclosure; (iii) is independently developed by the receiving party without use of Confidential Information; or (iv) must be disclosed by law or court order, provided the disclosing party is given reasonable prior notice.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLUQ DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Services will be uninterrupted, error-free, or secure; (b) any defects will be corrected; (c) the Services or the servers that make them available are free of viruses or other harmful components; or (d) the results obtained from using the Services will be accurate or reliable.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLUQ TECHNOLOGIES PRIVATE LIMITED, ITS DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You agree to indemnify, defend, and hold harmless Bluq Technologies Private Limited and its directors, officers, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
These Terms commence on the date you first access the Services and continue for the duration of your subscription unless terminated earlier in accordance with this section.
Termination by you. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are issued for the remainder of a prepaid billing period, except where required by applicable law.
Termination by us. We may suspend or terminate your access to the Services immediately and without prior notice if: (a) you breach these Terms and fail to remedy the breach within 7 days of written notice; (b) you fail to make payment; (c) we are required to do so by law; or (d) we determine that continued access poses a security or legal risk.
Effect of termination. Upon termination, your licence to use the Services ceases immediately. Sections 6, 7, 9, 10, 11, 12, 13, and 15 of these Terms survive termination. We will retain your Customer Data for 90 days following termination to enable data export, after which it will be permanently deleted.
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Subject to the dispute resolution provisions below, you irrevocably submit to the exclusive jurisdiction of the courts located in India for the resolution of any dispute arising out of or in connection with these Terms or the Services.
Pan-India customers. Customers accessing the Services from any state or union territory in India are subject to Indian law and the exclusive jurisdiction of courts in India.
Future international expansion. If you are accessing the Services from a jurisdiction outside India, the following applies:
Severability of choice of law. If a court of competent jurisdiction determines that Indian law cannot govern a specific clause of these Terms in your jurisdiction, that clause alone will be governed by the applicable local law. The remainder of these Terms will continue to be governed by Indian law.
Informal resolution. Before initiating any formal proceedings, you agree to first contact us at aishna@bluq.ai or kalyani@bluq.ai and attempt to resolve the dispute informally. We will make good-faith efforts to resolve any complaint within 30 days.
Arbitration. If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Services, including questions of validity, breach, or termination, will be finally settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The arbitration will be conducted in English by a sole arbitrator mutually agreed upon by both parties, or, if no agreement is reached within 15 days, appointed by the Indian Council of Arbitration. The seat of arbitration will be India.
Exceptions. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or breach of confidentiality obligations.
Entire agreement. These Terms, together with our Privacy Policy and any order forms or addenda, constitute the entire agreement between you and BluQ regarding the Services and supersede all prior agreements and understandings.
Modifications. We reserve the right to modify these Terms at any time. We will provide at least 14 days' written notice before material changes take effect. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
Waiver. Failure by either party to enforce any provision of these Terms will not constitute a waiver of future enforcement of that provision or any other provision.
Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, with notice to you.
Force majeure. Neither party will be liable for any failure or delay in performance resulting from causes beyond their reasonable control, including natural disasters, acts of government, internet outages, or third-party service failures (including WhatsApp or cloud infrastructure outages).
Notices. All notices under these Terms must be in writing and sent to aishna@bluq.ai or kalyani@bluq.ai or to the registered address of Bluq Technologies Private Limited, India.